Returns & Exchanges
At Whirlpool, we stand behind the quality of our appliances and offer a 30-day return window to ensure your complete satisfaction with every purchase. If you are not entirely happy with your product, we are committed to making the return or exchange process as seamless as possible.
Initiate Your Request
Log into your account and navigate to 'Order History' to select the item you wish to return, or contact our customer experience team at 1-866-698-2538.
Schedule a Pickup
For large appliances, our specialized delivery team will contact you to schedule a convenient time to inspect and collect the unit directly from your home.
Prepare the Product
Ensure the appliance is disconnected and clean; for smaller accessories, please use the original packaging and attach the provided prepaid shipping label.
Receive Your Refund
Once the item is received and inspected at our facility, we will issue a refund to your original payment method, typically processed within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing